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So what CAN they do?

Filed under: State of the Industry — by Danny at 1:14 pm on Wednesday, August 29, 2007

"The problem advertising agencies have got at the moment is that they keep getting asked to do things advertising agencies can’t do."

I stumbled onto this quote during my daily blog exploration.  It pisses me off for a couple of reasons…

1. Never say never.  An agency is essentially, or at least should be, an idea factory.  To say that an agency CAN’T do something will immediately devalue your agency in the mind of your client.  That’s what partnerships are for.  That’s when you nod and smile and say yes, then subcontract someone else to accomplish the impossible with your ideas in mind.  Accomplishing the impossible is what will impress the hell out of your client, and it will build your brand in their eyes (making them believe that you can do the same for their brand in their consumers’ eyes).

Go ahead, charge the client for your genius and accomplishments.  But never, ever give them the impression that you CAN’T do something.

2. Agencies have far bigger problems, as far as I can tell, than being asked to do things they’re incapable of. Namely, getting done the things that they ARE capable of. Which is where this post is leading.  I’m sending it out as a meme (so friends of BMA, watch out!), but we’d love to get your opinion.  Fill in the blank:

"The problem advertising agencies have got at the moment is…"

8 Comments »

Comment by Paul McEnany

August 29, 2007 @ 10:01 pm

that too many are making things that are easy for them and hard for consumers rather than hard for them and easy for consumers…

Comment by Danny

August 30, 2007 @ 7:53 am

From David Armano of Logic + Emotion:


"The problem advertising agencies have got at the moment is… advertising"

Comment by Ruben Sun

August 30, 2007 @ 2:03 pm

i agree danny…  Cheers to folk like those at Logic + Emotion… Anomaly… others… who are shifting towards "Branded Utility"

Comment by New York Punk

August 31, 2007 @ 1:44 pm

"The problem advertising agencies have got at the moment is…too many people blogging about ads and not doing anything else"

Comment by Danny

September 6, 2007 @ 9:25 am

From David Wen of The Ranch:

“The problem advertising agencies have got at the moment is…”
“…that people who are in the industry care too much about advertising and people who aren’t in the industry care too little.”

Comment by Tom Monahan

September 6, 2007 @ 1:51 pm

…too many traditional agencies have a disconnect between what the principals are selling to clients and prospects (“media agnostic solutions”) and what the creative department wants to do (TV, play ping pong and, well, more TV).  The agencies who are truly succeeding today have found creative talent who aren’t stuck in the old (but can still play there) and are genuinely excited about the brave new world - what ever that is from this month to the next.

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